Following Public Health England’s advice The Saltaire & Windhill Medical Partnership are OPEN AS USUAL but are changing the way we work in order to reduce face to face appointments. These changes are for the protection of patients and staff during the COVID-19 pandemic.
The following measures are in place:
- All new appointment requests will be via telephone consultation with our clinicians.
- We will arrange face to face appointments as needed following the calls.
- We have the ability to perform video consultations where needed.
- We have had to CLOSE COTTINGLEY SURGERY, CLIFFE AVENUE SURGERY & THE EMERALD SUITE due to staff shortages.
- Please contact the surgery as normal by phone or e-Consult so that we can plan how we can help you.
- Please be patient as the phone lines are very busy at this time and DO NOT COME to the surgeries unless a Doctor has advised you to.
If you or a household contact have a new continuous cough and/or high temperature and/or a loss or change to your sense of smell or taste then DO NOT come to the surgery. Stay at home and visit NHS 111 COVID-19 online
For further advice about self-isolation and what to do if your symptoms worsen – Coronavirus information and advice.
You can get an isolation note for work direct from the government site.
For advice about how to manage specific conditions if you are unwell with COVID-19 please see – Disease specific COVID-19 advice
Additional actions you can do to help us at this time:
- Use SystmOne Online services for ordering medication and cancelling appointments-
- Nominate a pharmacy for electronic prescriptions (this can be done via your pharmacy or reception).
- Make use of eConsult and PushDr where possible – Visit our Virtual Surgery
- Visit the NHS website for advice on self-managing common minor conditions which don’t require you to see a GP.
- Please do not request extra medication at this time. It is putting an extra burden on our systems and clinical teams and is not necessary.
- We are not issuing special rescue packs of antibiotics and steroids for asthmatics. Staying at home is the key step for “at risk” patients.
In addition to this we have collected some useful resources in these posts to help you through the COVID-19 outbreak. Please do keep active while maintaining your social distancing, protecting and supporting the vulnerable & over 70’s.