eConsult is a platform that allows you to seek self-help information from the NHS, through your GP practice or surgery website. Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy.
eConsult also allows you to seek advice online from your own GP for your condition or if you need general or administrative advice.
Before submitting an eConsult request please read the following guidance;
- eConsult should NOT be used for any urgent enquiries. If you feel that your issue may be urgent please contact us by telephone as soon as possible.
- eConsult should NOT be used for children under 16. The pathways built into the eConsult system are designed for adults and may not be appropriate for children.
- eConsult should NOT be used to submit prescription requests. eConsutls take longer to process which may result in a delay receiving your medication.
We aim to respond to eConsults within 48 hours (Monday – Friday).